In your corner with community support
We're here to make your job easier with comprehensive support and streamlined planning tools. Included in every membership:
- Dedicated Community Success Manager
- Online training and community support tools
- Standing monthly training for new staff
- Quarterly Beyond the Basics webinar series
- Headphone accident forgiveness
Ongoing Community Success Manager support to maximize utilization across your community
We know that it’s not all about the technical stuff–sometimes it takes some creativity and guidance to get started. We’re here to stand by your side as you take your first leaps/get your feet wet with the system and maximize the use of Eversound in your community. We’ve seen and heard Eversound used in dozens of ways and can’t wait to share our knowledge and expertise with you and your team on how to use our headphone system and step you through our Members Portal with 100’s of activity programs.
Our Eversound Community Success Manager has been an absolute pleasure to work with. Any questions or crazy ideas I may have she's always available to help me make the activity happen. Finding activities for seniors is not as simple as one may think and I like that Eversound is up for the challenge in a creative way! Stay brilliant."
Former Activities Director, Commonwealth Senior Living at the Ballentine
Personalized community training as well as on-demand training and support tools
We start by understanding your specific community and your goals so we can help make your specific Eversound dreams come true! Tell us about your residents and your activity calendar. What are some favorite programs? This allows us to help you implement Eversound into the amazing programs you’re already doing, no need to reinvent the wheel with Eversound!
Lean on us whether it’s training from ground zero for new staff or refresher training for seasoned staff. And leverage our comprehensive on-line training and support tools. We also recognize the value of reinvigoration along the way! Looking to change things up with how you use Eversound? We’ve got you covered there too!
Just wanted to write a quick note regarding our Eversound Community Success Manager. She is the absolute best! I sincerely mean that. When I started using Eversound, I had some (many) questions and she was always available to answer them. The residents LOVE the headphones and I use them daily throughout the programs. I didn't realize how useful the headphones were until she explained it to me. I look forward to working with you all and thank you so much for creating such a helpful tool for our residents!"
Cornerstone at Canton SLR
Accident forgiveness and hands-on technical support
We’ve heard every story under the sun (seriously) and we know that with love and use comes wear and tear on the equipment. Bottom line, don’t fear breakage when it comes to using Eversound. We’ve got your back with troubleshooting and replacements.