Residents in senior living communities are finally able to safely reconnect with family and friends following the COVID-19 surge. The visits are made possible by a new two-way communication technology launched this week by Eversound, allowing individuals to socialize through their window, from their balcony or at a safe distance outside.

Eversound helps over 600 senior living communities across North America to create engaging, accessible social programs for their residents. Part of their core technology are sets of souped-up wireless headphones designed for older adult users. Among the many features are broader frequency ranges to deliver truer sound to those with hearing loss, ergonomic volume controls and antimicrobial materials for use in a clinical environment. The system’s wireless transmitter connects to nearly all audio sources and is able to broadcast voice and audio simultaneously to the headphones.

“Our mission from the beginning has been to help older adults live with social connection and a sense of purpose” said Jake Reisch, CEO and co-founder of Eversound. “We are beyond grateful to play our small part in keeping at-risk older adults safe and socially engaged when it’s needed most.”

Eversound communities using Eversound in their visitation stations to allow residents to communicate with loved ones.

One senior living provider implementing this new technology is Maplewood Senior Living, a senior living leader with a flagship Manhattan high-rise location. Families are now able to schedule “in-person” visits with their loved ones utilizing the Eversound system in all of Maplewood’s 15 independent living, assisted living, and memory care communities across the Northeast.

“From the beginning of COVID-19, we started working on safe ways for residents and families to socialize, and even visit with each other” said Brian Geyser, VP Clinical Innovation & Population Health at Maplewood Senior Living. “Our Safe Visits Pilot with Eversound over Mother’s Day was very successful and we’re excited to expand that program over the coming months.”

Maplewood’s visitation program is doing more than keeping older adults safe from the virus. It is also reducing risk of social isolation, which can lead to an increased risk of dementia and depression in seniors.

“It was great to finally be able to see and talk to Mom, live and in person. After a few minutes we quickly forgot that there was a window separating us!” said Jackie Wetenhall, whose mother lives at Maplewood at Darien.

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